A Passion for Care

Devoncare is a CQC regulated care provider working with Devon and Cornwall Council and privately funded clients. Our services are rated "Good" by the Care Quality Commission, reflecting our commitment to high-quality, compassionate care.

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Welcome to Devoncare - Home Care in Devon and Cornwall

From our base in Plymouth we provide Complex care and Home care services to a wide range of people in our local community (who live with a range of conditions, illness, and disabilities) who need care and support, while living in their own home, care homes or a supported living environment.

The people we support are our focus and priority. We help them with what they need, and we support them to do the things that they want and wish to do, to maintain and retain their skills and independence.

Care Tailored to Your Needs

We assist with tasks as discussed with you, helping to maintain independence at home. This can include: washing and dressing, help to get up and go to bed, toilet assistance, bathing, sitting service/companionship and sleepovers. Our staff team also offer help with household tasks including shopping, domestic housework, laundry and preparing meals. We ensure care and support is safe, caring, responsive, effective, and well led.

Our Care Services...

Staffing & Recruitment

We are committed to recruiting and retaining a skilled, competent and dedicated team who share our values and are committed to delivering high-quality, safe and effective services. We follow a fair, consistent and robust recruitment and selection process to ensure that all prospective employees have the appropriate qualifications, experience, knowledge and skills required for the positions they are applying for. Recruitment decisions are based on suitability for the role, individual merit and the requirements of the position, in accordance with equality and employment legislation. As part of our recruitment procedures, we undertake appropriate pre-employment checks. These may include verification of identity, eligibility to work in the UK, references, employment history, relevant qualifications and professional registrations. Where the role requires it, we also undertake the appropriate Disclosure and Barring Service (DBS) checks in line with legal and regulatory requirements. We recognise that effective recruitment is only the beginning. All new employees receive a structured induction and appropriate training to familiarise them with their responsibilities, organisational policies, procedures, safeguarding requirements, health and safety arrangements and expected standards of conduct. We ensure that staff are supported to develop and maintain the knowledge, skills and competence necessary to carry out their duties confidently, safely and effectively. Ongoing training, supervision, performance reviews and opportunities for professional development help us identify learning needs and maintain high standards of practice. We are committed to providing a working environment that promotes equality, diversity, inclusion and fair treatment, ensuring that employees are treated with dignity and respect and have equal opportunities to develop and progress. Our aim is to ensure that every member of our team is appropriately recruited, trained, supported and equipped to fulfil their role safely and effectively, while delivering a professional, reliable and high-quality service.

Staffing...

Job Opportunities

Devoncare are always happy to meet and discuss opportunities within the company for Healthcare Assistants and Support Workers.

Job Opportunities...

About Devoncare

Devoncare is a specialist provider of high quality, flexible person-centred support. We provide personal care and support for people who either live in their own home or in a supported living environment. People’s needs vary greatly, and our care service can adapt to individual requirements.

About us...

Our Values

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The Provision of High Quality Care

A high-quality care service, based on the principles of good care practice and core values for each person we support. We complete an initial assessment to ensure we can meet a person’s needs, and risk assessments identify how risks need to be managed. We maintain systematic and ongoing planning of care for each person, in partnership with care managers and other health or social care professionals.

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Recognising and Respecting Your Rights

By actively promoting choice, privacy, dignity, fulfilment, and independence of each person we support. When a service user has capacity to consent to their care, they sign a consent form following the initial assessment. If a person lacks capacity to make appropriate decisions, we complete follow local and national guidelines and always act in their Best Interests.

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Safe Recruitment

We ensure that our team complete their roles confidently, safely and effectively and that they have the skills to complete all tasks assigned to them. Staff have access to all policies and procedures. We have regular team meetings, supervisions, and annual appraisals. All staff receive statutory and mandatory training which includes the following and more.

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Mission Statement

To ensure our fitness of purpose and practice. We are committed to achieving our aims and objectives through providing a quality service, with continuous review, leading to improvement of the care and support we provide in line with best practice guidance. We are required to meet national minimum standards for complex care agencies and supported living arrangements.

Download our Statement of Purpose (PDF)

Our Care Services

Devoncare specialise in providing high-quality, personalised care to meet a wide range of complex care needs. We recognise that every individual is unique, with their own specific needs, preferences and circumstances. That’s why we take the time to listen, understand your requirements and work closely with you, your family and relevant healthcare professionals to develop tailored care packages that deliver the right support. Devoncare is an approved provider on the NHS/ICB Framework and is therefore able to tender for and deliver commissioned care packages across the region. Our commitment is to provide compassionate, person-centred care that promotes dignity, independence and the best possible quality of life for every individual we support.

Complex Care...

Live-in Care – Care and Support in the Comfort of Your Own Home Having a live-in carer allows you to remain in the comfort and familiarity of your own home, maintaining your independence, dignity and quality of life while enjoying your usual daily routine. Our live-in care is tailored to your individual needs and preferences. Support can include personal care, such as bathing and dressing, meal preparation, light household duties, cleaning and laundry, medication support in line with agreed care plans, and assistance with everyday activities. Our carers can also accompany you on shopping trips, walks, appointments and social outings, providing companionship and helping you stay connected with family, friends and your community. Our Commitment to Quality Care Our approach is guided by recognised NHS and social care principles, including the Care Act 2014, NICE home care guidance (NG21), CQC Fundamental Standards and NHS personalised care principles. We are committed to delivering safe, compassionate and person-centred care that promotes choice, independence, dignity and wellbeing. We work alongside families and relevant health and social care professionals to ensure support is responsive to changing needs and enables you to remain safely and comfortably in your own home for as long as possible. Your home, your choices, your care – supporting you to live life your way.

Live In Care...

Dementia is an umbrella term for a range of progressive conditions that affect the brain, impacting memory, thinking, communication and the ability to manage everyday activities. The most widely recognised form is Alzheimer’s disease, although other types include vascular dementia, Lewy body dementia and frontotemporal dementia. Dementia affects everyone differently and can gradually impact a person's independence, confidence and daily routine. With the right care, understanding and support, individuals can continue to enjoy meaningful relationships and maintain the best possible quality of life. Our approach is centred on compassion, dignity and person-centred care, recognising each individual's needs, abilities and personal preferences.

Dementia Care...

There is no set age or particular circumstance that determines when someone may need personal care. Everyone's needs are different, and support may be required for a short period, during recovery from illness or surgery, or as part of ongoing daily living. At Devoncare, we understand that personal care is personal. We provide flexible, compassionate support tailored to each individual's needs, preferences and routines. This may include assistance with bathing, showering, dressing, grooming, toileting and maintaining personal hygiene. Whether you require short-term assistance or longer-term support, our aim is to promote independence, preserve dignity and ensure you feel comfortable, respected and supported in your own home. At Devoncare, your needs come first.

Personal Care...

Palliative care sometimes called "supportive care" is ongoing care for someone with a terminal illness and their family. The aim is to ensure the person enjoys as fulfilling a quality of life as possible given their circumstance.

Palliative Care...

End of life care is similar in many ways to Palliative care. The main difference is this is providing support, care and treatment for people nearing the end of life.

End Of Life Care...

Real Living Wage Employer!

By: Ghizela

We are proud to announce that we are now an officially accredited Living Wage Employer. This milestone reflects our commitment to doing the right thing by our people. We believe that everyone deserves to earn a wage that meets the real cost of living, and we are proud to stand alongside thousands of other employers who share that commitment. Our team is at the heart of everything we do, and this accreditation is one more way we are investing in the people who make our success possible. A huge thank you to our amazing employees for your hard work, dedication, and passion every single day. This achievement is as much yours as it is ours. Here’s to celebrating this milestone and continuing to build a workplace where people feel valued, respected, and rewarded. Here’s to a brighter future—for our team, our business, and our community!

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Welcome our new Project Manager - Ray Rigby

By: Ghizela

A Very Warm Welcome to Ray Rigby! We are so pleased to welcome Ray on board as our new Project Manager, especially as he joins us at such an exciting time with our very first Supported Living project. We are really looking forward to working alongside Ray and drawing on his wealth of knowledge, experience and ideas. Rays input will be invaluable as we take these first steps together and work towards building a high-quality, person-centred supported living service. A key milestone for us is to work towards Ray becoming our Registered Manager in the first quarter of 2027. We are excited to support Ray on this journey and look forward to seeing you take the lead in this important role as the project develops. This is an exciting new chapter for us, and we're delighted to have you as part of the journey. There is lots to build, learn and achieve together, and we are confident that your experience and leadership will make a real difference. Wishing Ray every success in his new role. We hope Ray will feel welcomed, valued and supported from day one. Welcome aboard! We're genuinely happy to have you as part of the team!

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Devoncare Honoured with Prestigious MTM General Business Award 2025

By: Suzzanne

Devoncare is proud to announce that it has received the MTM General Business Award 2025, recognising the organisation’s ongoing commitment to excellence in care across the South West.

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Company Reviews

Truly a credit!

I'd just like to thank you for providing such lovely, caring guys to look after my husband, over the past couple of years. They are truly a credit to your agency. Best wishes for the future, KW

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Thankyou Devoncare

Mr X wanted to call us directly to thank us for his mother Birthday and would like to thank us for everything we do for his wife, especially Halimat, Reshmi and Harrison. Mr X informed me that all staff members working with his wife are absolutely fantastic with her and he knows how challenging his wife can be at times due to her illness but he cannot thank Devoncare and the staff enough for all the care and support we provide Mr X said we are very attentive and care immensely for his mother.

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Eternally thankful!

Gisela (Registered Manager) came on our holiday with us to care for my daughter. Gisela is very experienced in her nursing care. We will never forget how she helped us on our holiday & her experience was excellent as a retired nurse myself I had every confidence in Gisela's expertise & experience. Thank you eternally

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Cakes & Bakes

Thank-you for all you do for us, to keep my husband at home with me!

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SunitaJ

Found both management and staff very helpful , passionate and caring. Devon Care Agency was the only company which did not fail me in the last minute! The Director is approachable, kind, friendly and extremely helpful. Great company to work with. Keep up the good work!

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Paceagiu Gabriela

We’ve been using Devoncare for the past three years and have always found the Agency reliable and professional with high calibre reliable staff. I strongly recommend using Devoncare.

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Miroslav Ševčík

Amazing place to work at, with dedicated, and understanding management. Caring staff from this company are real professionals, ready to take extra mile for people they care for

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Cesyll Austriaco

Working with Devoncare since 2017, very accommodating staff, professional and helpful management team. Great agency to work for

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Gordon Ensor

Very friendly and positive people to work with. They are reliable and always finding a way to accommodate their staff. Highly recommend.

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Julianne

I have worked many years as a carer , this company is professional and reliable , I would recommend to anyone who wants career in the health care industry

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Ian Clements

We had the sudden need for help looking after one parent. Devoncare came to the rescue like a knight in shining armour. Lloyd not only fully understood our needs, but had a live in helper organised and Chi arrived the next morning. Not only did Chi crasp what help was needed both physically but medically as well. We couldn't have wished for more. Can thoroughly recommend Devoncare.

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AB Amin

With its vibrant office and first class managerial stuff, it’s a truly exciting prospect to be part of an extended family with a good forecast on success

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Kris M

The best healthcare provider and employer in Plymouth and Cornwall.

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Sophie Kidd

Lovely company to work for. Great and understanding management. Would definitely recommend.

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